Recovery Now

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Privacy policy

Last updated: September 2026

Who we are

Recovery Now provides car recovery and towing in Dubai and Sharjah. You can reach us at [email protected] or 058 664 6776.

What we collect

  • When you call or message us: your phone number, your name if you give it, your messages, the pickup and drop-off locations you share, and details about your vehicle.
  • When you use this website: basic technical information such as your device type and the pages you visit.
  • If you reached us through an online ad: an ad click reference, so we can see which ads bring customers. We use Google advertising tools for this.

How we use it

  • To give you a price and arrange your recovery.
  • To contact you about your job.
  • To improve our service and our advertising.
  • We do not sell your personal information.

Who we share it with

  • The driver or partner recovery company that carries out your job. We share only what they need: pickup and drop-off locations, vehicle details and your contact number.
  • Service providers that run parts of our business under their own privacy policies, such as Google (advertising measurement), Cloudflare (website hosting) and WhatsApp (messaging).
  • Authorities, when the law requires it.

How long we keep it

We keep job records only as long as needed to provide the service and meet legal and accounting requirements, then delete them.

Your choices

  • Email [email protected] to ask what we hold about you, or to have it corrected or deleted.
  • You can block or delete cookies in your browser settings.
  • You can manage ad personalisation in your Google account settings.

Changes

If we change this policy, we will update it on this page and change the date above.